Mediation is a flexible process in which a neutral mediator facilitates the parties’ settlement negotiations, to help them reach their own solution. The focus of mediation is on finding solutions that will meet the parties’ concerns. The mediator will not make a decision concerning who is at fault in the dispute. Investing in the hope that disputes have better chances of being resolved when a conducive forum is in place and matters can be framed for better communication and understanding, PracticeForte Pte Ltd has started and manages a Mediation Programme that wants to encourage people and corporations to prefer mediated solutions before court litigation.